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Reset Password

BuildNinja allows you to reset your password through the Profile section, the Forgot Password option on the Sign in page, or by using a Temporary Password provided by an administrator. Follow the appropriate method below to update your credentials securely.

Reset Password via Profile

  1. Navigate to your Profile.

    profile-button

  2. Open Change Password.

    profile-change-passwod-button

  3. Provide the following details:

    • Current Password: The password you are currently using to access your account.
    • New Password: Enter a strong password for your account, at least 8 characters with a combination of letters, numbers, and special characters.
    • Confirm New Password: Enter the password you have entered in the "New Password" field.

    profile-filled-change-password

  4. Click Update Password to reset the password.

    profile-change-password-update-password-button

    BuildNinja displays a confirmation message once the password has been updated successfully.

Reset Password via Forgot Password

  1. Go to the Sign in page.

    signup-login-page

  2. Click Forgot Password? below the sign-in form.

    sign-in-forgot-password-link

  3. Enter your registered email address and click Send Reset Link.

    forgot-passowrd-send-resent-link-button

    BuildNinja sends a reset password link to your email.

    forgot-passowrd-reset-password-link-confirmation-message

  4. Open your inbox, and click the link provided.

    forgot-passowrd-reset-password-link-button

  5. Enter the following details:

    • Password: Enter a strong password for your account, at least 8 characters with a combination of letters, numbers, and special characters.
    • Confirm Password: Enter the password you have entered in the "Password" field.

    forgot-passowrd-reset-password-form

  6. Click Update Password to reset the password.

    forgot-passowrd-reset-password-form-update-button After successfully resetting your password, BuildNinja will redirect you to the Sign-in page, where you can log in with your new credentials.

Reset Password via Temporary Password

  1. Go to the Sign in page.

    signup-login-page

  2. Enter your email address and the temporary password provided by the admin. Then click Sign in button.

    user-password-reset-signin

  3. After signing in, the "Sign-in" page will prompt you to reset your password. Enter the following details:

    • Current Password: The temporary password provided by the admin.
    • New Password: Enter a strong password for your account, at least 8 characters with a combination of letters, numbers, and special characters.
    • Confirm New Password: Enter the password you have entered in the "New Password" field.

    reset-password-via-temporary-password-form

  4. Click Update Password to reset the password.

    reset-password-via-temporary-password-form-update-password-button After successfully resetting your password, BuildNinja will automatically redirect you to the Dashboard.